Scope of this policy
This Privacy Policy applies to the public Ignite Optimizer website and its project inquiry form. It does not automatically apply to separate client systems, third-party websites, or services that may be linked from this site. A separate project agreement or privacy notice may apply when Ignite Optimizer processes information while delivering work for a client.
Information we collect
Information you provide
When you submit a project inquiry, the form asks for your name, email address, service of interest, project details, and company name if you choose to provide it. We may also receive information you send in later email conversations.
Please do not submit passwords, payment-card details, government identification numbers, health information, confidential credentials, or documents you are not authorized to share.
Technical information
The website’s hosting, security, and network providers may process standard technical information needed to deliver and protect the site, such as IP address, browser type, device information, requested pages, timestamps, and error or security logs. The exact information depends on the hosting environment in use.
How we use information
Information submitted through the website may be used to:
- Deliver your inquiry to Ignite Optimizer and respond to it.
- Understand your project, service interest, and communication needs.
- Arrange follow-up discussions and prepare a proposal when requested.
- Maintain business correspondence and records related to the inquiry.
- Protect the website, diagnose errors, and prevent spam or misuse.
- Meet applicable legal obligations or respond to lawful requests.
Submitting an inquiry does not create a client relationship or require either party to proceed with a project.
Service providers
When online inquiries are enabled, the website sends form content through Resend, an email delivery provider, so the inquiry can reach the designated Ignite Optimizer inbox. Hosting, infrastructure, and security providers may also process limited information to operate the website.
These providers operate under their own terms and privacy practices. Ignite Optimizer does not maintain a separate website inquiry database in the current application, although delivered messages may remain in business email systems as described below.
Data retention
Inquiry emails and related correspondence may be kept for as long as reasonably needed to respond, evaluate a potential project, maintain business records, resolve disputes, or meet legal and security requirements. Information that is no longer needed may be deleted or anonymized where practical.
Retention periods can vary because an unanswered inquiry, an active proposal, and an ongoing client relationship have different record-keeping needs.
Information security
Reasonable technical and organizational measures are used to reduce the risk of unauthorized access, loss, misuse, or alteration. The inquiry endpoint limits accepted fields and request size, validates submissions, and uses an external email delivery service rather than storing form messages in a separate application database.
No internet transmission or storage method can be guaranteed completely secure. Do not use the contact form for highly sensitive or urgent information.
International processing
Website infrastructure and service providers may process information in countries other than your own. Privacy protections and legal requirements can differ between jurisdictions. By submitting an inquiry, you understand that the information must be transmitted through the providers used to deliver the website and email.
Your choices
You may ask whether Ignite Optimizer holds information from a website inquiry and request correction or deletion where reasonably possible and subject to applicable record-keeping or legal requirements. To help locate the message, use the same email address that was included in the inquiry.
You can also choose not to use the form and avoid submitting personal information through the website.
Children’s privacy
This website and its project inquiry service are intended for businesses and adults. They are not directed to children, and Ignite Optimizer does not knowingly seek personal information from children through the inquiry form.
Changes to this policy
This policy may be updated when the website, providers, or information-handling practices change. The “Last updated” date will be revised when material changes are published. Visitors should review the current version when submitting new information.
Contact us
Use the contact page for privacy questions or requests concerning information you submitted through this website. Provide enough detail to identify the inquiry, but do not send additional sensitive information.